AnsweredAssumed Answered

Queries reg Service Catalog 14.1

Question asked by HemalathaShanmugam75351634 on Jan 14, 2016
Latest reply on Jan 22, 2016 by Jason_Wolfe

Hi Team,


I don't find the documentation for Service Catalog 14.1 release in the portal.

I would like to know the advantages of 14.1 version over 12.7 release.


Also I would like to know the suggestions on the below queries.

1)     In our current setup, we have Service catalog 12.7 integrated with Service Desk. User can log on to Service catalog only if he is active in Service Desk.

Want to know if this dependency can be removed.

2)     Instead of creating a change order with Service Desk, can we accomplish something similar to this within the Service Catalog 14.1 itself.

3)     Can we create groups in Service Catalog 14.1 (Similar to groups in Service Desk where multiple users can be added to the group).



Hemalatha S.