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CA Service Desk Up gradation 12.6 to 12.9 

Question asked by sanketkumar.d on Jan 18, 2016
Latest reply on Jan 25, 2016 by Lindsay_Estabrooks

Please suggest how we can up gradate to 12.9 from 12.6 CA Service Desk.Also please share following details.

1)Hardware required

2)How it will be impacting existing setup