Can ssl on IIS be configured for attachments , Knowledge Documents in CA Service Desk r14.1 ...? I know from tomcat it is doable.
Hi Mohit, Service Desk Manager does not use IIS for attachment functionality. Only Tomact can be used for attachment functionality. You would have to enable SSL for Tomcat, for the attachment servlet to be secure. For Knowledge, you can access that using SSL with IIS. Its always a best practice to set up SSL on all instances of IIS and Tomcat to avoid any issues with mixed-content. Take a look at this section of the wiki: How to Configure SSL Authentication - CA Service Management - 14.1 - CA Technologies Documentation
Hope this helps,
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