CA Service Management

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  • 1.  How can i provide a CASD user a visualizer link to a specific CI?

    Posted Jan 19, 2016 07:54 PM

    Hi,

     

    Rather then sending a CASD user instructions on how to search and open a specific CI in the Visualizer, I would like to provide a link to the specific CI in the Visualizer.  This would be helpful for a bunch of different reasons.  Even better would be to pre filtered Visualizer result similar to the saved graphs.  Is there code I could insert in to the html link or something else to make this possible? Please advise.

     

    -Martin



  • 2.  Re: How can i provide a CASD user a visualizer link to a specific CI?

    Posted Jan 26, 2016 04:05 AM

    #helpinghands

     

    Hi Martin,

     

    Have a look at the top of the window frame after launching the visualiser, you should see the URL that has been launched. It usually looks like this:

     

    "http://<servername>:<port_number>/CMDBVisualizer/externallaunch.do?sid=NULL&uuid=<UUID_Of_CI>&loginusername=<UserID>&filter_id=1010&bopsid=<session_id>"

     

    See if you can mimic that replacing the '<>' field with relevant info.

     

    I have not tested this myself, but I hope it can help as a start

     

    Kind Regards,

    Brian