I would like to upgrade my sdm 12.7 to 14.1 pls help me how to upgrade it.
What are all the documents to migrate it.
what are all the documents to take back up.
Pls help me
Hi Miths, You can find the section of documentation about upgrading to 14.1 in the online wiki documentation for 14.1 here:
Hope this helps
Please refer to the Service Management wiki on the URL below.
How to Upgrade CA SDM - CA Service Management - 14.1 - CA Technologies Documentation
This should have all the steps you need including 'Upgrade CA SDM Using the SWING Box Method'
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