DX NetOps

Hi, I'm currently upgrading my CA Spectrum environment from 9.2,3 H11 to 9.4.0 and although the upgrade itself reported as successful when checking the logs it has failed to upgrade the mysql components.  Has anyone else seen this before and can you offer any advise?

This has happened on all SpectroSERVER and OC servers, as well as my report manager.

Appreciate anyone giving any advice, if they have seen this, as I'm not getting very far with the CA Support teams.

Thanks,

Ben.

Ben,

I am assuming when you stated "I'm not getting very far with the CA Support teams" you have opened a case with CA Spectrum Support. If so, has the issue been resolved? If not, can you give me the case number and so I can follow up?

Joe

Did you change your mysql password from the default?  If you did, that makes the mysql upgrade fail.  You can work around that by changing it back to default, running the install, and then changing it back to your password.  I've submitted an idea to improve this behavior (Installer should handle non-default passwords ).