AnsweredAssumed Answered

Service type to add on a message template

Question asked by MeteshKeshav1307450 on Jan 28, 2016
Latest reply on Feb 2, 2016 by JussiValkonen

Hi im trying to find the code that will give me the out put value of the Service Type and the predicted violation which is on a Ticket

as I want to add this into the E-mail template

 

it will be example

as these codes

 

 

Summary: @{call_req_id.summary}

Create Date: @{call_req_id.open_date}

Customer: @{call_req_id.customer.combo_name}

Phone: @{call_req_id.customer.phone_number}

Location: @{call_req_id.customer.location.name}

 

 

Im unable to location what these codes and what the will be to have them displayed

 

Outcomes