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Team Center migration from Triage Map

Question asked by bwcole on Jan 29, 2016
Latest reply on Feb 5, 2016 by Guenter_Grossberger

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Within Triage Map, if you select the "by Frontends" and then one of the applications - health, on the right there is an overview tab with graphs showing the average of all the instances of that application and then a list at the bottom (frontend locations) of all the agents that are reporting for that application.

Is there a way to have Team Center provide the "frontend locations" like the triage map did?

We have not applied the hot fix for the team center issue in 10.0 and are reviewing 10.1.

Thanks,

Billy

Guenter_Grossberger

Feb 5, 2016 5:21 PM

Correct Answer

Hi Billy,

If you put a link as an attribute value ATC will detect that. If you click on the link icon it will open a new tab and focus on that displaying e.g. your custom dashboard.

By default old TriageMap is turned of in ATC so I didn't try linking to that.

If you define a perspective that aggregates by (Frontend) application then you get an aggregated node in ATC and in the right hand panel you will get a display of the aggregated metrics under "Performance overview" in the right hand panel.

In the screenshot below you can see both the dashboard link (on the bottom right) as well as the aggregated metrics for the MathClient application which aggregates 7 nodes. ATC asks if you want to create an attribute rule and if you acknowledge it will create something like 'set dashboard=<link> where applicationName=MathClient':

And you can drill down into your application node, select a critical node and see its metrics:

Does that get close to meeting your requirements?

Ciao,

Guenter

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Hallett_German

Feb 3, 2016 1:55 PM

Hi Billy:

I have tried to get someone to answer this without success. Opening a case may get you some answers

Thanks

Hal German

1 person found this helpful

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bwcole Feb 3, 2016 2:18 PM

Case Number & Title:

00302317: Triage Map to Team Center

Description & Error Message: Dear Sir or Madam,  We just recently upgraded our 9.6 APM to 
10.0 and my end users had a question that I was unable to find an answer to.  
In 9.6 Triage map <screen shot 1> if you selected a frontend health, 
on the right displays the average across all instances of that frontend and below a 
Frontend Locations list with current metric values. This has been rather useful in 
location of load balance issues.  In 10.0, Triage Map is only accessible via Introscope 
Workstation and not WebView.  

1.  Within Team Center is there a way to display all of the agents that are reporting a 
specific application?  

2.  Is there a way to customize team center to present averages across all instances of 
an application?  

3.  Is there a way to link a dashboard that does have averages for an 
application into team center so that when someone clicks on an application node the 
related dashboard is presented?  

Thank you in advance, Billy

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Hallett_German

@ bwcole on Feb 3, 2016 2:52 PM

Hi Billy:

I see this is a new case and I will track its progress

Thanks

Hal German

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rogelio.dipasquale Feb 3, 2016 7:11 PM

Hey Billy,

What about creating a perspective grouping by type, then app and then location/hostname? Or type, location and then app?

If you have enought data, you'll see Frontends / Backends at the first level, then ungrouping each box, you will see App, and then un grouping each App you'll see locations/hostnames.

Regards,

Roger

1 person found this helpful

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Guenter_Grossberger

@ rogelio.dipasquale on Feb 3, 2016 7:21 PM

Hi,

I was going to write the same as rogelio.dipasquale.

As for the dashboard link: you can create an attribute on any node and just insert the link as value.

Ciao,

Guenter

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bwcole @ Guenter_Grossberger on Feb 5, 2016 3:16 PM

Thank you Guenter for your suggestion.

Would team center react to the attribute -> link and open it within the same browser tab or within a new browser tab?

Could I use a WebView URL to the console/dashboard and when clicked on within Team Center, a new web view tab would appear displaying the custom dashboard?

Guessing there isn't a way to cross link Team Center to the Triage map application display so we would have the application five base metrics averaged across all instances and a list of locations.

Thanks,

Billy

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Guenter_Grossberger

@ bwcole on Feb 5, 2016 5:21 PM

Hi Billy,

If you put a link as an attribute value ATC will detect that. If you click on the link icon it will open a new tab and focus on that displaying e.g. your custom dashboard.

By default old TriageMap is turned of in ATC so I didn't try linking to that.

And you can drill down into your application node, select a critical node and see its metrics:

Does that get close to meeting your requirements?

Ciao,

Guenter

Actions

bwcole @ Guenter_Grossberger on Feb 5, 2016 7:25 PM

Thank you Guenter,

Your comments are helping try to figure out how to move from where we are, how our end users are currently using APM to hopefully a better location.

With Triage Map, which has taken me more than a year to get a few of my power end users to understand how to triage using Triage Map, now trying to understand how Team Center differs, how to add/subtract elements in order to get to the other side of EPIC.

I'm seeing that Team Center has great flexibility and with the "Propagate to Team Center" on each alert (simple and summary) that we have way more work ahead of us than when we had with Triage Map. Triage Map automatically had the base five metrics (ART, RPI, CII, EPI, SPI) but now with the shift to using the Management Module defined alerts that have the check box throws the creation, configuration and maintenance of the five base from an automatic to the shoulders of the APM Admin.

While I cheer the EPIC concepts, the more I learn of Team Center's abilities, the less and less I am looking forward to trying to educate my end users in the use of it, much less than trying to configure, adjust and propagate the sparse management module alerts we have.

Thank you,

Billy

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Guenter_Grossberger

@ bwcole on Feb 5, 2016 8:16 PM

Hi Billy,

Glad to help! Current ATC is just one small step for APM in the direction of EPIC. Ultimately every manual configuration you have to do is one too many. So we will continue on our path and eliminating manual alerts will be another of those steps along our journey.

Ciao,

Guenter

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bwcole @ rogelio.dipasquale on Feb 5, 2016 3:13 PM

Thank you Roger for the suggestion.

Adding the attributes and forming additional perspectives would provide a method to navigate to the separate metrics but not provide a summary with averages across all the instances of the application like the Triage Map provides.

We are on version 10.0 with the APM Team Center to EEM issue were we are unable to add/change/create any elements within Team Center. So it is sort of rough trying out any suggestions. Hopefully if we can finish up our v10 upgrade and I try to schedule the v10.1 upgrade to our enterprise managers and postresql database and try to leave everything else as v10 in Q2.

Billy

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10 Replies

Hallett_German Feb 3, 2016 1:55 PM
Mark Correct
Correct Answer
Hi Billy:
I have tried to get someone to answer this without success. Opening a case may get you some answers
Thanks
Hal German
1 person found this helpful
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Hallett_German @ bwcole on Feb 3, 2016 2:52 PM
Mark Correct
Correct Answer
Hi Billy:
I see this is a new case and I will track its progress
Thanks
Hal German
Like • Show 0 Likes0
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rogelio.dipasquale Feb 3, 2016 7:11 PM
Mark Correct
Correct Answer
Hey Billy,

What about creating a perspective grouping by type, then app and then location/hostname? Or type, location and then app?

If you have enought data, you'll see Frontends / Backends at the first level, then ungrouping each box, you will see App, and then un grouping each App you'll see locations/hostnames.

Regards,
Roger
1 person found this helpful
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- Guenter_Grossberger @ rogelio.dipasquale on Feb 3, 2016 7:21 PM
  Mark Correct
  Correct Answer
  Hi,
  
  I was going to write the same as rogelio.dipasquale.
  
  As for the dashboard link: you can create an attribute on any node and just insert the link as value.
  
  Ciao,
  Guenter
  Like • Show 0 Likes0
  Actions
  - bwcole @ Guenter_Grossberger on Feb 5, 2016 3:16 PM
    Mark Correct
    Correct Answer
    Thank you Guenter for your suggestion.
    
    Would team center react to the attribute -> link and open it within the same browser tab or within a new browser tab?
    
    Could I use a WebView URL to the console/dashboard and when clicked on within Team Center, a new web view tab would appear displaying the custom dashboard?
    
    Guessing there isn't a way to cross link Team Center to the Triage map application display so we would have the application five base metrics averaged across all instances and a list of locations.
    
    Thanks,
    Billy
    Like • Show 0 Likes0
    Actions
    - Guenter_Grossberger @ bwcole on Feb 5, 2016 5:21 PM
      Unmark Correct
      Correct Answer
      Hi Billy,
      
      If you put a link as an attribute value ATC will detect that. If you click on the link icon it will open a new tab and focus on that displaying e.g. your custom dashboard.
      
      By default old TriageMap is turned of in ATC so I didn't try linking to that.
      
      If you define a perspective that aggregates by (Frontend) application then you get an aggregated node in ATC and in the right hand panel you will get a display of the aggregated metrics under "Performance overview" in the right hand panel.
      
      In the screenshot below you can see both the dashboard link (on the bottom right) as well as the aggregated metrics for the MathClient application which aggregates 7 nodes. ATC asks if you want to create an attribute rule and if you acknowledge it will create something like 'set dashboard=<link> where applicationName=MathClient':
      
      And you can drill down into your application node, select a critical node and see its metrics:
      
      Does that get close to meeting your requirements?
      
      Ciao,
      Guenter
      Like • Show 1 Like1
      Actions
      - bwcole @ Guenter_Grossberger on Feb 5, 2016 7:25 PM
        Mark Correct
        Correct Answer
        Thank you Guenter,
        
        Your comments are helping try to figure out how to move from where we are, how our end users are currently using APM to hopefully a better location.
        
        With Triage Map, which has taken me more than a year to get a few of my power end users to understand how to triage using Triage Map, now trying to understand how Team Center differs, how to add/subtract elements in order to get to the other side of EPIC.
        
        I'm seeing that Team Center has great flexibility and with the "Propagate to Team Center" on each alert (simple and summary) that we have way more work ahead of us than when we had with Triage Map. Triage Map automatically had the base five metrics (ART, RPI, CII, EPI, SPI) but now with the shift to using the Management Module defined alerts that have the check box throws the creation, configuration and maintenance of the five base from an automatic to the shoulders of the APM Admin.
        
        While I cheer the EPIC concepts, the more I learn of Team Center's abilities, the less and less I am looking forward to trying to educate my end users in the use of it, much less than trying to configure, adjust and propagate the sparse management module alerts we have.
        
        Thank you,
        Billy
        Like • Show 1 Like1
        Actions
        Guenter_Grossberger @ bwcole on Feb 5, 2016 8:16 PM
        Mark Correct
        Correct Answer
        Hi Billy,
        
        Glad to help! Current ATC is just one small step for APM in the direction of EPIC. Ultimately every manual configuration you have to do is one too many. So we will continue on our path and eliminating manual alerts will be another of those steps along our journey.
        
        Ciao,
        Guenter
        Like • Show 1 Like1
        Actions
- bwcole @ rogelio.dipasquale on Feb 5, 2016 3:13 PM
  Mark Correct
  Correct Answer
  Thank you Roger for the suggestion.
  
  Adding the attributes and forming additional perspectives would provide a method to navigate to the separate metrics but not provide a summary with averages across all the instances of the application like the Triage Map provides.
  
  We are on version 10.0 with the APM Team Center to EEM issue were we are unable to add/change/create any elements within Team Center. So it is sort of rough trying out any suggestions. Hopefully if we can finish up our v10 upgrade and I try to schedule the v10.1 upgrade to our enterprise managers and postresql database and try to leave everything else as v10 in Q2.
  
  Billy
  Like • Show 0 Likes0
  Actions

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