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One user gets error when trying to access SDM website.  Another person can log onto the same machine and doesn't get the error

Question asked by Patsy on Feb 2, 2016
Latest reply on Feb 3, 2016 by J_W

I have one user who whenever he tries to open the SDM website gets a 502 - webserver received an invalid response while acting as a gateway or proxy server.  There is a problem with the page you are looking for, and it cannot be displayed.  When the webserver (while acting as a gateway or proxy) contacted the upstream content server it received an invalid response from the content server.  He is the only one who is getting this error and it happens wherever he logs in.  Other people can login to the same laptop and they don't get the error