I need that service desk can see a field that is in APM. I could please indicate which would be the steps. This field of APM has to be seen in a form
Thanks in advance
Hi Evaromerom, Unfortunately this is not possible at the present time because the Service Desk object layer doesnt know about the fields that are APM only, and thus it cannot reference them in a form on the Service Desk side. This would be considered an enhancement request which you can post to the communities as an "idea" - which folks can vote for, and then product management would review for possible inclusion in future releases of the product.
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