CA Service Management

Has anyone tried changing the port of ITAM URL? what problems can come? like Boxi or ITPAM?

Do we need to modify any system files like web.config  to do the same?

http://servername:99/ITAM/Pages/UserLogin.aspx

I am aware that we need to update in the paths below

1) In APM, Navigate to Administration, System Configuration, Application Server

2) Update webserver port also with db changes

New Port where configKey='ServerPort' and componentkey='Web_Server' and machineName='WEB SERVER NAME

3) IIS Bindings

Just curious to know ..if anyone has already done this.

Hi Sparasa.1,

I've just tested this with CA Asset Portfolio Management 14.1 GA release, and it is not enough to perform the steps that you described above.

I'll test further with the latest 14.1, cumulative 2 patch and get back with you on the proper steps to change the port number.

Are you using APM 12.9 or 14.1?

There should be no problem with BOXI or ITPAM as this is a port number change for APM only.

Best Regards,

Gale Bacon

CA Technologies

Hi Gale,

ITAM Version is 14.1 with latest C2 fix also.

I suspect ITPAM problems because of notification workflows triggered based on ITAM Field changes.

Thanks,

Samba.

Hello @sparasa.1,

I believe if you make the following changes in the database, then APM and ITPAM will work properly.

1) Run this select statement  (on the old port number):

select * from al_cdb_configurationparameters where configvalue = '99'

6 rows should return

2) Run a SQL update to update ALL of the above rows to use the new port number, for example:

update al_cdb_configurationparameters set configvalue = '97' where configvalue = '99'

(where 97 is the new port number and 99 is the old port number)

3) There is also an entry in the ca_application_registration table with the ITAM URL, with port number:

Run this select:   select * from ca_application_registration where product_code = '2002', and view the URL in the product_specific_data column.

4) Update the column for product_specific_data to the ITAM URL, using the new port number.

For example: update ca_application_registration set product_specific_data = '<new ITAM URL with port number> where product_code = '2002'

After making the above changes, stop all APM services, perform an IISRESET on both the APM web and APM application servers,
then restart the APM services.

Let me know how this goes.

Best Regards,

Gale Bacon

CA Technologies

Hi Sparasa.1,

Were you able to make the recommend changes, and did that work for you?

Let us know when you get a minute.

Best Regards,

Gale Bacon

CA Technologies

Hi Gale,

I am planning to test this in development next week.

Thanks,

Samba.

Hi @sparasa.1,

Thanks - let us know how it goes!

Best Regards,

Gale Bacon

CA Technologies

Gale_Bacon,

How about creating a tech doc for this?

Regards,

Brian

Excellent idea.  Will do once we have confirmation that ITPAM is all working with this change!

Regards,

Gale Bacon

CA Technologies

Very good question...