I have CA Service Desk 14.1 running on Windows Server 2012 R2. I want to delete all the existing tickets in the system. When I am referring the following knowledge document:
Navigate to Application Setup >> Manage Configurations
But there is no such option of Application Setup in Administration Tab or any other Tab in ServiceDesk user login.
Kindly guide me on this.
Thanks & Regards,
Balram Singh Deswal