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Create an Incident from a URL and preset logged in user as AEU

Question asked by Grant Bruneau Champion on Feb 4, 2016
Latest reply on Feb 26, 2016 by JussiValkonen

Hi Community,

 

I'm trying to figure out how to preset the Affected End user on an Incident with the currently logged in user.  I know that in macros you can use the object audit_userid to grab the id of the logged in user.  Do you know if it's possible to build a URL which utilizes audit_userid?  I think this might not be possible as it seems the values are input before the user logs in.

 

Here is my working URL:

http://hlpdskdevapp.chq.ei/CAisd/pdmweb.exe?OP=CREATE_NEW+FACTORY=in+PRESET=category:pcat:400048+PRESET_REL=affected_ser…

 

I'm trying to add something like this to the end of the PRESET_REL string.

@@customer:audit_userid.id

 

Any idea if this is possible?

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