When a incident form is submitted, 'primary contact number' field value has to auto fill in the 'alternate contact number' field if it is empty.
Anyone please respond.
Can you please clarify what you would like to archive and in what release/component? Employee interface/analyst interface/Unified self service?
the number is define by the below code when not provided:
<PDM_IF "$args.SET.OPHONE" == "">
<PDM_MACRO name=dtlTextbox hdr="Phone Number" attr=SET.OPHONE size=30>
var ophoneID = _dtl.currID;
You can modify $cst.phone_number to refer to another one like $cst.phone_alt_phone may you want.
Hope this help
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