CA Service Management

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  • 1.  Relationship with CI

    Posted Feb 11, 2016 04:50 AM

    Good morning,

     

    When a CI is inactivated relations also automatically inactivated. is it true?

     

    Best regards.



  • 2.  Re: Relationship with CI
    Best Answer

    Posted Feb 12, 2016 08:05 AM

    No, you must inactivate relationships with the CI before you inactivate the actual CI or the relationships will still remain active. Hard lesson learned



  • 3.  Re: Relationship with CI

    Posted Feb 12, 2016 08:33 AM

    Thanks Sandra for you answer