Hi Jim,
I have verified this to be a bug in our code.
When it determines that the session is idle/max out , due to enforcing realm time outs, it is not honoring the IdleTimeOutUrl. It just redirects to the login page.
See below :
[02/15/2016][11:02:04][4408][3972][CSmLowLevelAgent.cpp:1240][AuthenticateUser][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][Enforcing realm timeouts, session expired.]
[02/15/2016][11:02:04][4408][3972][CSmResponseManager.cpp:260][CSmResponseManager::ProcessResponses][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][No plugins responded, returning SmNoAction.]
[02/15/2016][11:02:04][4408][3972][CSmHighLevelAgent.cpp:638][ProcessRequest][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][AuthenticationManager returned SmNo or SmNoAction, calling ChallengeManager.]
[02/15/2016][11:02:04][4408][3972][CSmHttpCredCore.cpp:1508][CSmHttpCredCore::DoFormsChallenge][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][Executing forms challenge.]
[02/15/2016][11:02:04][4408][3972][CSmHttpCredCore.cpp:1779][CSmHttpCredCore::DoFormsChallenge][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][Redirecting to credential collector '/siteminderagent/forms/login.fcc?TYPE=167772161&REALMOID=06-8a714121-b783-4980-9cfc-ad3d2b127602&GUID=0&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-GmAWkS69BMY7CmdlT11uPS6oiTqMtZzuiPV%2b%2fuizSE2ofuXnh6W9wKkKHE28zOjO&TARGET=-SM-http%3a%2f%2fvm1%2eujwol%2ecom%2ftest%2f'.]
[02/15/2016][11:02:04][4408][3972][SmPluginUtilities.cpp:399][HandleCredCollectorChallenge][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][Redirecting for credentials '/siteminderagent/forms/login.fcc?TYPE=167772161&REALMOID=06-8a714121-b783-4980-9cfc-ad3d2b127602&GUID=0&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=-SM-GmAWkS69BMY7CmdlT11uPS6oiTqMtZzuiPV%2b%2fuizSE2ofuXnh6W9wKkKHE28zOjO&TARGET=-SM-http%3a%2f%2fvm1%2eujwol%2ecom%2ftest%2f'.]
[02/15/2016][11:02:04][4408][3972][CSmHighLevelAgent.cpp:662][ProcessRequest][239b0220000051f50000000051f5239b-1138-56c1157c-0f84-03c43a9e][*127.0.0.1][][agent-vm1][/test/][guest][Challenge Manager returned SmExit, end new request.]
Next Action
=========
Please open a support ticket with us and ask the engineer to refer to this community post. I shall be able to provide them with the needed help.
Cheers,
Ujwol