Symantec Access Management

Anyone experiencing the issue where the R12.52 SP1 CR2 policy server stops working after a RSA SecurID auth scheme authentication?  We opened a case with CA Tech Support and a product defect was opened, but I would be amazed if we are the only ones experiencing this issue.  Thank you.

Hi Mike,

I have seen sporadic issues caused due to memory issues, but checking on the current documentation, I found the following known issue which is fixed in R12.52 SP1 CR04, which could match with the behavior you described:

Defects Fixed in 12.52 SP1 CR04 - CA Single Sign-On - 12.52 SP1 - CA Technologies Documentation 

Policy Server Generates a Core

Deadlock with the ACE initialization functions causes Policy Server to generate a core.

Just in case this helps you to solve your issue.

Best regards,

Albert.