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NimsoftTicket creation in SD

Question asked by S.Vigneshkumar on Feb 18, 2016
Latest reply on Aug 30, 2017 by SHAWN WALSH

Hi,

 

My nimsoft (UIM- 8.2) is integrated with SD 12.9 and would like to generate tickets in SD based on severity of alarms raised in SD.

 

for all  Critical and  major alerts from nimsoft should be logged in SD with S1 priority.

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