Running DevTest Solutions build 9.1.0.399 on Windows Server 2012 R2.
Observed the following error when trying to view Agents in Portal UI:
The broker cannot be detected. Please make sure the broker process is running and try again.
After playing with various heap settings... it was resolved by increasing JVM max heap settings on DevTest server components as follows:
Are these reasonable defaults for DevTest server components?
Registry | 2GB |
Portal | 2GB |
Broker | 1GB |
Hi Richard,
I tried to recreate this issue without any luck.
I stood up a new Windows 2012 R2 machine and installed DevTest 9.1.0.399.
I started:
EnterpriseDashboard
Registry
Portal
Broker
DemoServer (to start an agent)
The broker and agent showed up as expected.
Needless to say, loading all of the above on a machine with only 4GB pushed it hard.
Are all components running locally?
Did you find any errors in any of the logs?
Is the user you logged in as restricted in any way?
Are you using ssl in any way? Are there ssl settings in any of the properties files?
Did you make any other changes in the properties files?
Feel free to open a support ticket if you want to pursue this issue.
Best Regards,
Ricky
CA Application Insight Support
Thanks for confirming Ricky.
Richard - a couple of questions -
No problem here as well. I have been running DevTest 9.1 on Windows 2012 R2 (all components locally, default JVM settings) with Cars Demo testing and evaluating CAI and agents for a few weeks now. This error never came up.
@Richard: Like Ricky and Koustubh, I'd recommend to try and reproduce the problem, analyze (or provide for analysis) the log files and create a support ticket, if the problem persists.
on Feb 18, 2016
Wait - that error was a result of less heap space and not because the Broker service was not running?