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Session logged off error during report run from CA SDM

Question asked by Balram.Deswal on Feb 19, 2016
Latest reply on Feb 20, 2016 by Balram.Deswal

Hi Team,

 

When I try to run the crystal reports from the Report tab of CA Service Desk console, I see the following error message:

The viewer could not process an event. Unable to reconnect to the CMS SDM14:6400. The session has been logged off or has expired. (FWM 01002) [RASLIB9038]

---- Error code:0 [CRWEB00000119]

 

Even when I logged in few moments ago. How can I resolve this issue?

 

Regards,

Balram Singh Deswal

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