When I try to run the crystal reports from the Report tab of CA Service Desk console, I see the following error message:
The viewer could not process an event. Unable to reconnect to the CMS SDM14:6400. The session has been logged off or has expired. (FWM 01002) [RASLIB9038]
---- Error code:0 [CRWEB00000119]
Even when I logged in few moments ago. How can I resolve this issue?
Balram Singh Deswal