AnsweredAssumed Answered

Session logged off error during report run from CA SDM

Question asked by Balram.Deswal on Feb 19, 2016
Latest reply on Feb 20, 2016 by Balram.Deswal

Hi Team,


When I try to run the crystal reports from the Report tab of CA Service Desk console, I see the following error message:

The viewer could not process an event. Unable to reconnect to the CMS SDM14:6400. The session has been logged off or has expired. (FWM 01002) [RASLIB9038]

---- Error code:0 [CRWEB00000119]


Even when I logged in few moments ago. How can I resolve this issue?



Balram Singh Deswal