Symantec Access Management

Hi ,

In the back end we have only one sun one 5.2 LDAP Directory through which policyserver 12.51 is authenticating users ,when we run stress Load Tests on applications  we are getting authentications delays up to  4-5 sec , we have traced all logs and generated  report from  Trace tool in that we have observed most of the worker threads are waiting on back end LDAP , i am attaching  trace reports please analyze those reports and please suggest me next steps .

Hi Venkatesh,

From the PS trace analysis report, the normal priority message queue was high and worker threads were spending some time waiting for available LDAP bank.

Three connections are made to each LDAP bank specify in user directory setup. To increase the throughput of each LDAP server, try adding more LDAP bank. For example, create 2/3 alias for the same LDAP server and specify that in load balancing mode. Thus, more connections can be made to the user directory and worker threads have more LDAP bank options.