MarcyNunns

Tech Tips: "Error attempting to update the attributes for the VSE Service"

Discussion created by MarcyNunns Employee on Feb 23, 2016
Latest reply on Feb 23, 2016 by Koustubh.Warty

Issue:

Not able to update concurrent capacity for a Virtual Service Model in the Portal.

Seeing Messages:

"Error attempting to update the attributes for the VSE Service"

"License blocked capacity larger than 1."

"Transaction processing speed is being gated due to licensing restrictions."

 

Environment: 

All supported DevTest Platforms

 

Cause:

It can be caused due to license limitations - if you do not have a license for CA Service Virtualization for Performance.

 

It can also happen when the capacity field takes time to be updated. In this case, the error, "Error attempting to update the attributes for the VSE Service", is generated in the Portal/ Console, but it does not mean the capacity will not be updated, it will take more than 1 minute to update it.

 

 

Resolution:

If you have a valid license for CA Service Virtualization for Performance, update the local.properties file of where the VSE is running and enable the performance setting - CA Service Virtualization for Performance.

The VSE will have to be restarted.

 

If you have questions regarding your licensing agreement, please contact your account manager. They should be able to help you.

 

More information regarding license can be found on the links below:

Honor-Based Licensing

How Licensing, ACLs, and Audit Reports Work Together

Outcomes