AnsweredAssumed Answered

Data Center Redundancy

Question asked by Kris_D on Feb 24, 2016
Latest reply on Feb 24, 2016 by buian01

We are currently running Service Desk 14.1 in Advanced Availability mode with Process Automation 4.2 in a Hyper V clustered environment with a single Oracle database.


We are in the planning stages of migration to a new Hyper V cluster and what to include data center redundancy over 2 data centers.


As I understand it, Service Desk is cluster tolerant, but not cluster aware. I assume that means that I could spread our servers over multiple data centers without issue, putting the background server, an application server, and a PAM server at one data center and the standby server, another application server, and another PAM server at a second data center. Any reason why this would be a bad idea?