I am researching whether or not geographically located application servers would be a worthwhile investment in my organization.
Currently we have service desk 14.1.02 implementated in advanced availability configuration with all servers located in one facility. We have 1 background, 1 standby and 5 application servers.
We have users all over the world and those furthest away from our servers can see upwards of 5 second delays during creation of new records. Record lists seem to return in half that time.
This leads me to believe that geographically located application servers may be a good idea for our environment.
I was wondering if anyone here has implemented geographic app servers and how much that improved user experience?
Also is there a point where adding more application servers could slow down the service as a whole?
I appreciate any advice, thanks!