AnsweredAssumed Answered

Customised Reporting in CA BOXI 4.1 SP3 for CA SDM 14.1

Question asked by Balram.Deswal on Feb 26, 2016
Latest reply on Feb 28, 2016 by Balram.Deswal

Hi Team,


I have installed CA Service Desk 14.1 and CA BOXI 4.1 SP3 on separate servers. I have also installed CA BOXI client tools on the same server of CA BOXI. After that, I have integrated CA BOXI with CA SDM and crystal reports are running fine (in both java bi launch pad and reports tab of CA SDM).


I don't know how to create customised reports in BOXI for CA SDM.


Kindly provide me the guides to follow for creating such customised reports.


Thanks & Regards,

Balram Singh Deswal