Symantec Access Management

I am trying to use  CA IDM TEWS web-services for user management, while checking the SOAP samples found that we are getting only task-ID as response from service. I have following questions.

1. Can i customize the response to have updated user info?

2. Is the service is synchronous?

3. Do i need to use TaskStatusQueryResult always to get the response of the service call?

Hello

The TEWS WS are asyncronous by definition and you cannot change the response. Only in the view/search task you will get a syncronous response, all the other (add, modify, delete...) you will get the transaction ID, and you have to check the status with TaskStatusQueryResult.

Regards

Hi Maruti,

Identity Manager is an asynchronous application. This means that once you submit a task, it will be executed later via a separate thread upon the server's availability. The calling thread has no way to 'sit and wait' for a synchronous answer. This is part of the IDM platform and architecture and can not be changed. As Juan mentioned, from the User Interface and not TEWS -> it's the same thing. If you submit a task , you then have to go to View Submitted Tasks to see what happened.  Thank you.

~Scott Owens