AnsweredAssumed Answered

Transfer Button

Question asked by caadmin on Mar 4, 2016
Latest reply on Nov 7, 2017 by MarcosLimaJr

Hi All,

Is it possible to create a button on detail_cr or detail_chg page which will work same as that of "Tansfer" functionality in "Activities" Menu?

i.e. when user clicks on button, transfer page (like xfer_esc_cr.htmpl or xfer_esc_chg.htmpl page) gets popped up and when user fill all the necessary detail and click on "Accept" or "Save", he ticket gets ransfered to respecive group or assignee.