IT Process Automation

  • 1.  Tasks stuck in queu

    Posted Mar 07, 2016 01:24 AM

    hi there, i've several tasks stuck in users queue, tasks are not finishing even after performing. any way to abort the tasks, processes for such tasks already aborted.



  • 2.  Re: Tasks stuck in queu

    Posted Mar 07, 2016 03:31 AM

    I have a similar problem here. Completed processes are staying in the tasks list ("my tasks" and "tasks").

    I solved it via newstart of the orchestrator.

    Is there any other (less severe) Resolution?



  • 3.  Re: Tasks stuck in queu

    Posted Mar 16, 2016 05:34 AM

    please elaborate the New start of Orchestrator?



  • 4.  Re: Tasks stuck in queu

    Broadcom Employee
    Posted Mar 16, 2016 09:26 AM

    Tasks remain in the Task view for 2 minutes after they are completed and then they are removed from the Task view.  

     

    There is no general cause or solution to Tasks getting stuck.  If tasks are completed and remains in the Task view for more than 2 minutes, or the instance behind the Task is completed but the Task remains in the Task view the support team could be engaged to more closely review and assist.