AnsweredAssumed Answered

uncheck "IS Endpoint administrator" from SAM account

Question asked by Wael AbdelWahab Champion on Mar 8, 2016
Latest reply on Mar 15, 2016 by Wael AbdelWahab


I have CA PIM 12.9 , with endpoint installed on the environment (window/unix/aix)

I update the environment for the windows servers with account on all server via csv feed , this happened couple months ago, with not change the password on check in. (the password is fixed for the time being)

then week ago , I found that most account is having flag of "Is Endpoint Administrator" which I didn't set at the beginning

how can I remove this , because when the users need to check this account out , they received the error msg

"Cannot check out privileged account: pamadmin since its password was never initialized"

and the RDP session of course show "internal error"


can any body help


Message was edited by: Wael wahab