AnsweredAssumed Answered

Unable to run reports from SDM reports tab.

Question asked by ganvi06 Employee on Mar 8, 2016
Latest reply on Mar 8, 2016 by Raghu.Rudraraju

Hello All, Please suggest.

 

SDM 14.1

BOXI 4.1

-Unable to run the reports from reports tab. CABI integrated with the LDAP.

- Tried to login to CMC with LDAP drop down option

- LDAP users are able to login successfully.

- When enabling drop down for BI launchpad, it does not work. Reverted the changes.

- When trying to click BI launchpad from reports tab, it shows below error:

 

Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008) The server supplied the following details: OCA_Abuse exception 10496 at [.\exceptionmapper.cpp : 67] 42040 {} ...Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008) CC-TST-UNICNTR:6400 not found or server may be down (FWM 01003) Connection refused: connect Also ensure the following

1.Trusted Principal authentication is enabled in BOXI.

2.Shared secret is Updated in Trusted Principal.conf file located in NX_ROOT\bopcfg\www\CATALINA_BASE\webapps\CAisd.

3.Both shared secrets mentioned in BOXI and TrustedPrincipal.conf file are same.

 

-Trusted principle already done

- Option manager web report options are correct.

- Turned off firewall and recycled CABI services which did not help.

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