Lluis_Domenech

Latest Knowledge Base Articles published for CA Privileged Identity Manager (08-Mar-2016)

Discussion created by Lluis_Domenech Employee on Mar 8, 2016

Hello,

 

Here I'm posting the latest Knowledge Base Articles for CA Privileged Identity Manager published or updated since 23-Feb-2016.

 

Access denied while opening settings.oit file
Windows Virtual Storage feature is denying the access to the file.
Last Update: 3/8/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1532856

 

ENTM timeout redirects you to logout page
ENTM timeout behavior changed on PIM 12.8 CF3.
Last Update: 3/8/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1095094

 

Keyboard Logger is not logging users who have ksh as their default shell.
Keyboard Logger is enabled and working, but users using ksh shell are not being logged.
Last Update: 3/7/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1458161

 

How to configure detection and handling of failed logins through SSH.
This document describes the considerations specificly for HP-UX's PAM implementation and for OpenSSH. Other Unices and SSH or PAM implementations may work differently.
Last Update: 3/4/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC407515

 

ERROR : Login procedure failed
Unable to connect to selang after installation/not allowed to administer.
Last Update: 3/1/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC481870

 

Are these SQL Warnings expected during the deployment of the schema?
We are setting up the MS SQL database in preparation for installing our CA Privileged Identity Manager Enterprise Console. We received 16 warnings on the indexes. 
Last Update: 2/26/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1348572

 

What can I check postinstall to verify a PIM Endpoint is setup correctly?
How to verify a PIM endpoint is setup and communicating to the management servers. 
Last Update: 2/26/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1659674

 

Error zonename: not found while running SEOS_load.
SEOS_load in some cases throw zonename not found error when it does not find the binary.
Last Update: 2/26/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC504884

 

How to import dictionary words to ControlMinder DB?
Each record in the DICTIONARY class defines a word in a common dictionary stored in the CA ControlMinder database to compare passwords.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC538170

 

How to know the meaning of the 'Return code' in PMDB log?
This is to have the 'Return code' meaning of a message included in PMDB log.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC530382

 

Install error about writing to installation log file.
When installing on Windows 2008 you may encounter a Windows install error that says, Error opening installation log file.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC545764

 

Token trace_space_saver value
Is the value of the trace_space_saver token in seos.ini file measured in MB?
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC545766

 

How can I Route Audit Messages to Windows Event Log
Route Message Queue Audit Messages to Windows Event Log in case of 64 bit machine.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1009396

 

Error: Endpoint cannot be created in this endpoint type. Details: No result until timeout reached.
Error while creating an endpoint from the ENTM GUI, when ENTM Server (PIM Server) is configured to use the local hosts file for IP and Name resolution.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1981163

 

Error executing ReportAgent manually in Unix environments.
ReportAgent: error while loading shared libraries: libxerces-c.so.28: cannot open shared object file: No such file or directory
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC615323

 

How to recover from seosdb database corruption.
Steps to recover from seosdb corruption / steps for creating new seosdb in PIM endpoint in UNIX environment.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC479302

 

Connection to Active Directory fails during PIM installation.
While installing PIM, upon selection of User Store as Active Directory, the connection to Active Directory fails. In the background we are generating and LDAP error code of 49, with the below error message on the GUI installer.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1490228

 

UI takes long time to load large number of account
How to adjust number of account loaded. How to disable account loaded.
Last Update: 2/25/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1020699

 

UNAB Reports Skew Errors in System Messages and then Stops
UNAB relies on system times to be the same. If there is a time difference between machines, the product may stop functioning
Last Update: 2/24/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1118348

 

When using UNAB to Change an Active Directory Account Password, the Change Does Not Occur on AD. 
If the Windows environment has password complexity requirements and UNAB doesn't, resetting passwords via UNAB/ControlMinder may not work. 
Last Update: 2/24/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1780405

 

How do I Modify the Email Template so that E-mails Include User's First and Last Name?
This document provides the additional configuration needed in order to include the user's first and last name in emails originating from ControlMinder.
Last Update: 2/24/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1070939

 

Troubleshooting: "Failed to unload CA ControlMinder"
How to unload PIM when it's in a failed state, "Failed to unload CA ControlMinder"
Last Update: 2/24/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1096315

 

Manual uninstall errors on deleting registry keys.
After uninstall of PIM Endpoint there are leftover registry keys that need to be removed.
Last Update: 2/23/2016    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC474278

 

 

Note that you can always access the full list going to this link:

http://www.ca.com/us/support/ca-support-online/support-by-product/ca-privileged-identity-manager.aspx?d=t&language=en&ty…

 

I hope it helps.

 

Best Regards,

Lluis Domenech

Support Delivery Manager

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