I am starting the automatic assignment setting . Consider the following scenario: I have 02 organizations that are in the same building (ie , same local) . However,for contract reasons, every organization is attended by a different resolver group. Is there any way to implement automatic assignment by end-user organization?
OOTB the Auto assignment occurs by location, but if you have more than one group that serves the same location , this OOTB does not work .
How would it be possible to solve this? Any idea?