AnsweredAssumed Answered

Mobile Sample Data (Attachments)

Question asked by JacquesGeldenhuys on Mar 15, 2016
Latest reply on Apr 20, 2016 by Brian_Mathato

Hi All


I need some assistance please, due to Mobile App only being for Android and IOS the ask to develop Mobile Support via browser (html) to enable all mobile platforms.


I'm working with the sample mobile data provided and can we now create Incidents and Requests.(developing the sample data)


The next ask from the business was to enable attachments, I found the below link but not making real headway with it

REST HTTP Methods - CA Service Management - 14.1 - CA Technologies Documentation

Is there anybody that has done this and that can help, it also looks like this is only for chg.

What am I missing from a configuration point of view?


Once we get this working will the next ask be that we enable the camera functionality to take and attach a photo to the incident.


Some input and advice will be much appreciated.


Thank you