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"Save" Button Caption Changing to "Accept" on Status Update Page

Question asked by Balram.Deswal on Mar 17, 2016
Latest reply on Mar 17, 2016 by Balram.Deswal

Hi Team,

 

We have CA SDM 14.1.02 installed on windows server 2012 R2. Update Status form (request_status_change.htmpl) is not customised at all. But it is showing awkward behaviour for some tickets. It's Save button caption changes to Accept for some tickets. For some, it is showing as Save only. There is no pattern for which tickets it is showing "Accept" caption.

 

What could be the reason for that?

 

Regards,

Balram Singh Deswal

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