We have upgraded CA Service Desk 12.6 to 14.1.02 in production. It was running smoothly for some days. Now there is a problem. Everyday, the tomcat crashes twice in a day. Web pages stop opening at that time. When we check the logs, there are no errors. All the daemons of service desk are also in running/completed state. At that time, we need to restart the tomcat to make the service desk functioning again.
Kindly provide a solution for this.
It is being a major roadblock.
Balram Singh Deswal