Hi, we currently have Catalog v12.9, and need our managers to be able to approve/reject request via mobile. We do not have USS, and are wondering if there's a way other folks are doing this without USS? Or is USS the only option?
Note: once approved, a PAM process kicks off which creates a request a Service Desk v14.1 for fulfillment. Since we're doing fulfillment, we thought about approving in Service Desk via mail eater, but I think we'd lose our approval tracking for security audits. Is anyone else using Service Desk for approvals in lieu of Catalog to take advantage of maileater?