I have a tricky situation which my customer complains about it. I'm working on a migration from 12.6 (WIN08R2) to 14.1.01 (WIN2K12R2). On existing system, if I click to a jpg attachment, it is shown in browser. PDFs are also shown in browser. But if I do the same thing for jpgs in 14.1.01, system downloads the file and stores it in users\username\downloads folders.
Is it something we can modify in CA Service Desk or it is some kind of option in browsers?