CA Service Management

I don't have a luck to display the property field label and value on request list form. If this is possible to display then please advise of a solution or workaround.

Hi,

Could you elaborate this a little more? Maybe I can suggest something.

Regards,

Hemant

Hi Hemant -- To be able to search by property labels and values on the request list form as search filters and also to display them as columns on the grid list. Thank You!

Hi,

if I understood your goal, you can try to achieve this in this way:

<PDM_MACRO name=lsWrite text="var zprps = '';"> 

<PDM_MACRO name=lsWrite text="<PDM_LIST SOURCE=list.properties PREFIX=prps>"> 

<PDM_MACRO name=lsWrite text="zprps += '<br>' + @{prps.label} + ' : ' @{prps.value};"> 

<PDM_MACRO name=lsWrite text="</PDM_LIST>"> 

<PDM_MACRO NAME=lsCol hdr="prps" attr="id" fmtfunc=showPrps> 

 

function showPrps(value) {

rs.data(zprps);

}

Hi cdtj -- I will give this a try and let you know. Thank You!!

Hi cdtj -- I have added your lines of code after Request# column which inserted a new column 'prps' but doesn't display a value, though the request tickets had a property field. Any thoughts and suggestions?

I got some luck with the below code but have to run an extended testing.

<PDM_MACRO name=lsCol hdr="properties Label" attr=properties.label>
<PDM_MACRO name=lsCol hdr="properties Value" attr=properties.value>

Works partially as it broke the request list form after adding the above.

The only time it works is when I use the properties search string in the Additional Arguments field.

okay, try this code then:

<PDM_MACRO name=lsWrite text="var zprps = '';">   
<PDM_MACRO name=lsWrite text="<PDM_LIST ESC_STYLE=C FACTORY=cr_prp WHERE=\"owning_cr = '@{list.persistent_id}'\" PREFIX=prps>"> 
<PDM_MACRO name=lsWrite text="zprps += '<br>' + '<i>@{prps.label}</i>' + ' : ' + '@{prps.value}';">
<PDM_MACRO name=lsWrite text="</PDM_LIST>"> 

function showPrps(value) {
  rs.data(zprps);
}

Adding some html code styling could make them looking like this:

This works like a Charm.Thank You, cdtj!!