AnsweredAssumed Answered

Upgrade from 13.2 to 13.3

Question asked by TiagoAb on Mar 28, 2016
Latest reply on Apr 4, 2016 by nick_darlington

Hello everyone,

 

I'm currently trying to upgrade Clarity from version 13.2 to 13.3.

Everything is working properly in version 13.2 (recent upgrade). When the install process gets to the bootstrap it returns an error in install.log:

 

3/28/16 4:52 PM (ExecTask) Bootstrapping ODF...

3/28/16 4:52 PM (ExecTask) Heap Size: 3092m, PermGen Size: 1024m

3/28/16 4:53 PM (ExecTask) Capturing metrics in: D:\PPM_Clarity\Clarity/logs/bootstrap.xml

3/28/16 4:53 PM (ExecTask) Loading registered objects for custom attribute bootstrap...

3/28/16 4:54 PM (ExecTask) Loading registered objects for object mappings bootstrap...

3/28/16 4:55 PM (ExecTask) Loading registered objects to bootstrap...

3/28/16 4:55 PM (ExecTask) Loading registered objects for view bootstrap...

3/28/16 4:55 PM (ExecTask) Loading registered objects for object action bootstrap...

3/28/16 4:58 PM (ExecTask) Loading registered objects for building blocks bootstrap...

3/28/16 5:00 PM (ExecTask) Total bootstrap time: 0H:7M:46.265S

3/28/16 5:00 PM (ExecTask) Bootstrap time breakdown:

3/28/16 5:00 PM (ExecTask) Exception in thread "main" java.lang.NullPointerException

3/28/16 5:00 PM (ExecTask)     at com.niku.odf.object.Bootstrap.setDefaultTabOrder(Bootstrap.java:2360)

3/28/16 5:00 PM (ExecTask)     at com.niku.odf.object.Bootstrap.setDefaultTabOrder(Bootstrap.java:2312)

3/28/16 5:00 PM (ExecTask)     at com.niku.odf.object.Bootstrap.main(Bootstrap.java:1305)

3/28/16 5:00 PM (ExecTask)     at com.niku.odf.object.Bootstrap.main(Bootstrap.java:1050)

3/28/16 5:00 PM (ExecTask) ERROR: Upgrade failed for tenant 

3/28/16 5:00 PM (ExecTask) ==========================================

3/28/16 5:00 PM (ExecTask) DBTools Log - Mon Mar 28 17:00:51 BST 2016

3/28/16 5:00 PM (ExecTask) ==========================================

 

and in the admin.log regarding nsa service and db.xml.

I try to find this problem in forums but didnt find any useful tips.

 

Anyone encountered the same problem?

 

Thank you!

Tiago

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