CA Service Management

Hi Comunity,

I have a problem. In my old Service Desk R12.5 I had to add the change order properties tab in the  detail.wf.htmpl form and worked ok. The code was:

<PDM_NOTEBOOK name=wf_nb>

  <PDM_TAB name="Properties Change Order">

  <hr align="LEFT" size="2" width=100% color="black">

  <PDM_LIST PREFIX=list WHERE="object_id = $args.chg.id " FACTORY=prp>

  <br>

  <b><DIV ALIGN=left>$list.label <font color="green">$list.value <br></font></DIV></b>

  </PDM_LIST>

  <br>

  </PDM_TAB>

  <PDM_TAB name="Service_Type" file="xx_stype_tab.htmpl">

</PDM_NOTEBOOK>

Now in new version CA SDM R14.1 this code doesn't work. Can someone help me?

Regards.

anybody?

Try to change code to:

<PDM_MACRO name=startNotebook hdr=wf_nb>
<PDM_MACRO name=tab title="Service Type" file="xx_stype_tab.htmpl">

<PDM_MACRO name=tab title="Properties" file="xx_prpwf_tab.htmpl">

<PDM_MACRO name=endNotebook>

And place the attached htmpl in sitemods

Hi Gutis,

I've tested your solution and don't show the properties change order in wf form.

any idea?

Regards.

Hi,

Maybe wrong questions but did you also put the htmpl file provided by Gutis in your site/mods?

/J

Sorry there is an mistake in xx_prpwf_tab.htmpl

please change

<PDM_LIST SOURCE=args.property_list>

to

<PDM_LIST SOURCE=args.chg.property_list>

Corrected file attached

Hi Gutis,

Now works nice. Great Job!!!.

Thanks very much.

Regards.