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Plex 7.2 Application Server on 2012 R2

  • 1.  Plex 7.2 Application Server on 2012 R2

    Posted Apr 01, 2016 05:41 AM

    I'm trying to use the Application Server on Windows Server 2012 R2.

    Client panels opens fine, but following error occurs when trying to call server side C++:

    [0x6d9] 'There are no more endpoints available from the endpoint-map database'

     

    Same error occurs on Windows 10.

     

    Any input or ideas would be very appreciated!



  • 2.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 01, 2016 12:02 PM

    not an answer just starting my investigation Plex 6.1 & 7.1 side by side install of C++ Dispatcher



  • 3.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 02, 2016 06:25 AM

    Can you post your settings;

     

    This error most likely occurs , if there is no available port to connect server.

     

    Are you using Static/Dynamic binding ... ?

     

    Is your windows server behind a firewall .... ?



  • 4.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 04, 2016 12:29 AM

    Hello,

     

    How about you try using the ncacn_ip_tcp protocol in the following methods?

     

          1. The logon account of the dispatch service, to specify the Windows user instead of "local system account".
          2. The server's IP address is set to 'System' ini key, not a name.
          3. 'RpcBindDynamic' ini key is 'false'.
          4. 'RpcEndPoint' ini value is left blank.

     

    Example INI file settings :

          [RemoteWinNT]
          System=10.7.76.200
          OpSys=WINNT
          Protocol=NTRPC
          Program=PLEX_NT_DISPATCHER
          Environment=V710ENV
          UseSecurity=False
          SecurityLevel=1
          Path=
          Buffer Size=1
          RpcProtocol=ncacn_ip_tcp
          RpcEndPoint=
          RpcOptions=
          RpcBindDynamic=False


    * If you want to use a fixed port, you need to change dispatch settings in the following methods.

          1. Run 'regedit' and find the following registry key.
             [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CA\Plex\6.0\Ob600dp]
          2. Add 'DynamicBinding' as  'DWORD' and set 0 to the value.
          3. Add 'RPC' as 'Key'
          4. Add 'Endpoint1' as 'String' under the 'RPC' key.
          5. Set a port number you want to use, to the value.
          6. Add 'Protocol1'  as 'String' under the 'RPC' key.
          7. Set the protocol name 'ncacn_ip_tcp'.

     

    Example Registry settings :

          [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CA\Plex\6.0\Ob600dp]
          @=""
          "LoggingLevel"=dword:00000004
          "UseSecurity"=dword:00000000
          "SecurityLevel"=dword:00000000
          "MaximumUsers"=dword:0000000a
          "ClientProcessWaitTime"=dword:00000014
          "MemoryFileSize"=dword:00000080
          "MemoryFileResize"=dword:00000001
          "ObrunPath"="C:\\Program Files (x86)\\CA\\Plex\\7.1\\AppServer\\bin\\"
          "CurrentUsers"=dword:00000000
          "ObServerType"="exe"
          "ProcessThreshold"=dword:00000000
          "ProcessThreadThreshold"=dword:00000000
          "ProcessTotalUsersThreshold"=dword:00000000
          "DynamicBinding"=dword:00000000

     

          [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CA\Plex\6.0\Ob600dp\RPC]
          "Endpoint1"="3001"
          "Protocol1"="ncacn_ip_tcp"

     

    Regards,

    Hifumi



  • 5.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 05, 2016 03:59 AM

    At the moment I run everything local on the server, windows firewall switched on/off.

    Tried the settings suggested by niconico - Same result.



  • 6.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 05, 2016 09:45 PM

    Hi,

     

    We can be connected by that method. I think other possible causes are user authority.

     

    1. The logon account of the dispatch service, to specify the Windows user instead of "local system account".

    You will need to specify the domain user of the domain manager level.

    In addition, please stop security software when it is stationed on the PC of the problem.

     

    Regards,

    Hifumi



  • 7.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 19, 2016 11:24 AM

    Hi,

    When you are trying to run the Plex 7.2 Application Server on Windows 2012 R2 and Windows 10, do you also have a prior version of the Application Server installed, such as Plex 6.1, 7.0, etc?  I know this error message can be caused by trying to install and run two different versions of the Application Server on the same machine, as George Jeffcock mentioned above.  Please let us know if the Plex 7.2 Application Server is the ONLY application server installed on the machines or if there are other versions installed as well.

     

    Thank you,

    Jill Hitz



  • 8.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Apr 20, 2016 01:46 AM

    First time I tried setting the new environment up I was only using 7.2.

    After some experimenting and not getting it all to work I tried using 6.1, but when that also failed I removed the 6.1.



  • 9.  Re: Plex 7.2 Application Server on 2012 R2

    Posted Oct 31, 2017 08:41 AM

    Been away from the PC-environment for a time. Now I'm back trying to get this to work. I've moved everything to a brand new 2016-server. Only 7.2 Application Server installed.

    At first I try getting the application running locally on the server, still same error [0x6d9] 'There are no more endpoints available from the endpoint-map database'.

     

    So far I've tried disabling firewall, tried out different names/ip's in INI-file (localhost,127.0.0.1,<servername>, etc..).

     

    Also tried ob600DP.EXE /u and after restart ob600DP.EXE /i.

     

    Starting the service generates an error in windows event log:
    Source: RpcNs
    The following information was included with the event:
    C:\PROGRA~2\CA\Plex\7.2\APPSER~1\bin\ob600DP.EXE
    This error is to be ignored according to: https://support.ca.com/us/knowledge-base-articles.TEC1966251.html

     

    Then I tried running service as local administrator and domain admin, nu luck there either.

     

    Following has also been tried:
    http://wiki.plexinfo.net/index.php?title=Configuring_dispatchers_for_port_specific_IP_traffic
    Following above steps throws another error: "0x6b5 - The interface is unknown."

     

    RPCPING gives successfull connection:
    rpcping /t ncacn_ip_tcp /s <servername> /e <port specified>

     

    Additionally I've tried disabling IPv6 without luck.

     

    If I use Process Explorer from Sysinternals I see that the OB600DP-process receives Network I/O's when I try fetching data. Using default settings with dynamic port gives no I/O's.

     

    Would appreciate any input on this matter.



  • 10.  Re: Plex 7.2 Application Server on 2012 R2

    Broadcom Employee
    Posted Oct 31, 2017 03:06 PM

    Here is a link pertaining to Windows 2016 that may be of interest.

    Plex certify Windows Server 2016 

    I suggest staying with the supported version of Windows for Plex 7.2.  Or, upgrage to Plex 7.2.1 with Patch 2 (when it comes available).

    If you do not get this fixed, you may want to open a case with Support.



  • 11.  Re: Plex 7.2 Application Server on 2012 R2
    Best Answer

    Posted Nov 01, 2017 06:51 AM

    Finally it's working!

    There was simply a runtime-file mismatch! Make sure AppServer and the running application uses same OBxxx-files.