AnsweredAssumed Answered

Service desk tickets

Question asked by shwetha.gowda on Apr 2, 2016
Latest reply on Apr 5, 2016 by jmayer

Hi Team,

 

In the service desk portal, while closing the tickets only for 3-4 tickets closure.

We are getting the below error message:-

"Unable to get exclusive control of all Attached Events. '4 Hr Resolution Status' is being edited by ' phone ''

Request you to let us know how we can fix this.

 

Thanks

Shwetha

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