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How to indetify and create problem automaticaly?

Question asked by Nelson-Filho on Apr 4, 2016
Latest reply on Apr 5, 2016 by micah.garsidewhite


Is there a way to identify and automatically create a problem when I have a lot of incidents created in SDM? Example give: When I reach 6 incidents (with the same CI) in 24 hours, then SDM can create a 1 problem referring these incidents.