Does anyone had success using the exceedium browser to access web portals on Windows 10?
Here the applet stays a white screen forever.
I've just heard that this is a known problem with CA PAM v2.5 and that it will be fixed with CA PAM v2.6 that we expect to release at the end of this month.
Support Delivery Manager
Can you explain the issue in more details
Are you trying to check if Windows Edge browser is support with exceedium?
Hi Mohammed musmo02
I have a WEB PORTAL service and when I try to use CA PAM at Windows 10 the applet Xceedium Browser stays an white window forever and doesn't load it's internal content!
A few more visual (the WEB PORTAL service that uses applet Xceedium Browser):
The white applet Xceedium Browser opened forever in white:
Prior windows versions it works normal, check this out on Win7 Virtual Machine:
(loaded and logged with SSO (automated login)):
What browser are you using?
Here I'm pasting the requirements of CA PAM regarding the supported browsers:
- Microsoft Internet Explorer (IE) 9 or 11
- Mozilla Firefox 31 ESR or any other version of Firefox released after 31 ESR but before November, 2015
IE Compatibility Mode is not supported.
If you use IE 9, the following issues apply:
o The external REST API documentation/test feature (invoked from the API Doc menu item) is not supported.
o The bottom of GUI field inputs may be clipped making the input hard to read. CA Technologies recommends that you use IE 11 instead.
IE 10 is not supported. Microsoft Edge® not supported. CA Technologies recommends that you use IE 11.
- CA Technologies recommends that you enable the following option: Tools > Options > Advanced icon > Update tab > Firefox updates panel > Automatically install updates
- Firefox 38.4.0 ESR has known issues interacting with Java applets. See https://bugzilla.mozilla.org/show_bug.cgi?id=1140616 and https://www.java.com/en/download/installed.jsp?detect=jre&try=1. Due to these issues, Firefox 38.4.0 ESR is not supported.
Google Chrome is not supported for any CA PAM release.
CA Support Delivery Manager
I'm using Mozila Firefox version 45.0.1 on Windows 10 Enterprise.
Didn't you know that problem related to Windows10? WebPortal doesn't work; we always get a white window never loading it's internal content.
Check this video:
I suggest you open a Support ticket to troubleshoot and resolve this problem.
Do you have it working? I mean, Windows 10 OS using Xcedium Java Applet Browser opening WEB PORTAL application via CA PAM?
PS: support ticket opened.
I'm not a user of the product, I'm the Manager of the Support team for EMEA, so I haven't tested with your envirionment.
I have mentioned the browser requirements to rule out not meeting them.
Our Support team will help you troubleshoot the problem via the ticket you have opened.
That's really nice news!
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