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CA PPM timesheet notification FROM name

Question asked by JMSnider on Apr 6, 2016
Latest reply on Apr 6, 2016 by JMSnider

What drives the FROM name/address in the timesheet submitted notification?

 

We had a situation where a manager filled out and submitted a timesheet for their resource. He expected to see that it was from Suzy Person (SPerson@Aflac.com) or even himself, Bob Manager (BManager@aflac.com). Instead, it had the name/email of one of our administrators, Becky Lastname (BLastname@Aflac.com). Becky doesn't report to Bob or anywhere in his chain.


Where is this set? We are on Demand. v14.2 What is the logic around this?

 

   - Joanne

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