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CA PPM timesheet notification FROM name

Question asked by JMSnider on Apr 6, 2016
Latest reply on Apr 6, 2016 by JMSnider

What drives the FROM name/address in the timesheet submitted notification?


We had a situation where a manager filled out and submitted a timesheet for their resource. He expected to see that it was from Suzy Person ( or even himself, Bob Manager ( Instead, it had the name/email of one of our administrators, Becky Lastname ( Becky doesn't report to Bob or anywhere in his chain.

Where is this set? We are on Demand. v14.2 What is the logic around this?


   - Joanne