When we open any ticket and with out making any changes if we click on SAVE the last modified date will get changed.
Since their is no change done to the ticket, how should we restrict the change in the last modified date?
this caused by schema confiugration, if you check last_mod_dt attribute in Web Screen Painter you can notice that it have on save trigger, which triggering on every save action.
- add audit function to inputs over form;
- replace code of save button, if flag will be true perform save, overwise call cancel.
Sounds like one of those to raise an Enhancement Request (Idea) for perhaps?
Retrieving data ...