I have a question about WSP modification for Service Desk form.
I need your help with simple explanation of how this works.
Customer has a request. They want to add "Affected service" field from detail_in to detail_pcat.
When I try to add that field to this htmpl file, the field apears on the area form. I go to edit, and then got this message: "Invalid attribute name: 'affected_service' provided for Affected Service lookup"
Is there a way to put this field on detail_pcat form?
Those are the lines I have tried to put, but with the same result:
<PDM_MACRO name=dtlLookup hdr="Affected Service" attr="affected_service" evt="onBlur='calculateImpact()'" extraURL="KEEP.service_only=1">
<PDM_MACRO name=dtlLookup hdr="Affected Service" attr="affected_service">
<PDM_MACRO name=dtlDropdown hdr="Affected Service" attr=affected_service>
I don't know hot to enable this attribute to be used in this form.