AnsweredAssumed Answered

Add "Affected service" field

Question asked by svucic on Apr 13, 2016
Latest reply on Apr 18, 2016 by svucic

Hi,

 

I have a question about WSP modification for Service Desk form.

I need your help with simple explanation of how this works.

Customer has a request. They want to add "Affected service" field from detail_in to detail_pcat.

When I try to add that field to this htmpl file, the field apears on the area form. I go to edit, and then got this message: "Invalid attribute name: 'affected_service' provided for Affected Service lookup"

 

Is there a way to put this field on detail_pcat form?

Those are the lines I have tried to put, but with the same result:

<PDM_MACRO name=dtlLookup hdr="Affected Service" attr="affected_service" evt="onBlur='calculateImpact()'" extraURL="KEEP.service_only=1">

<PDM_MACRO name=dtlLookup hdr="Affected Service" attr="affected_service">

<PDM_MACRO name=dtlDropdown hdr="Affected Service" attr=affected_service>

 

I don't know hot to enable this attribute to be used in this form.

 

Best Regards,

Stjepan

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