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Force a value for CEM metrics that have not been triggered.

Question asked by Daniel_Barkho on Apr 20, 2016
Latest reply on Apr 20, 2016 by Hallett_German

Hey all,


I am creating dashboard templates for CEM related metrics. One issue I have come across, is that is appears that some of the metrics, such as slow time, unauthorised access etc only show up once they are triggered (in the investigator tree). On a dashboard, this will show up as a grey 'traffic light' as there is no data. Does anyone know if there is a way to force a value for the metric, ideally 0 is no data is coming through. This is so that the light will be green, until the threshold is breached when a metric such as slow time is triggered. I know you can force a metric in the EPAgent to report a certain value if there is no data. Not sure if it can be done with CEM.