CA Client Automation

Good afternoon.

I wonder if any of you , it has happened that the hmAgent.exe process consumes 25 % of the CPU , turning slow computer?

They know why this happens ??

Thank you very much

Hi Jose

That process hmagent.exe is tied to CA Client Automation Health monitoring. Did you configure this ? if you want to stop and disable the process

you could issue these commands

caf stop

sc stop hmagent

sc config hmagent start=disabled

caf start

This will stop and disable the service.

Also have a look at chapter 9 of the CA Client Automation Implementation guide and verify how you setup the health monitoring policy etc.

Thanks

Joe

Good afternoon Joseph

Thanks for your reply.

It is clear that this process is the Health Monitor , and information to disable the agent, and was known to me.

The question is based on the implementation of the HM in my company , as in other different companies in my country the same has happened with this process at some stations after implementing infrastructure HM .

If HM disable the agent will not be able to automatically upload the agents.

Thank you very much.

PS: I still hear new solutions to the problem.

Hi Jose

I would recommend you raise a support case for this so we can troubleshoot why you are seeing this cpu usage on hmagent.exe

regards

Rich