| Doc ID# | Status | Request Type | Title | Description | Primary Product | Product Family | Published |
| TEC1781494 | PUBLISHED | ACTIVE | Two User's tabs appear in the task panel | Duplicate tasks tabs are appearing in the Identity Manager console when viewing the Tasks tab panel. Each tabs have exactly the same options in them and both are fully functional. | CA Identity Manager | Identity Manager | 04/19/2016 |
| TEC1857098 | PUBLISHED | ACTIVE | After Identity Manager upgrade, Workpoint does not send emails anymore. | After upgrading to Identity Manager 12.6 SP6 and above, workpoint is no longer sending email from processes that have the email sending configured. | CA Identity Manager | Identity Manager | 04/20/2016 |
| TEC1812144 | PUBLISHED | ACTIVE | Why IM Admin Task submission is triggering Provisioning attribute modification while mapped attribute has not been changed ? | When an CA Identity Manager Admin Task is configured with "Account Synchronization" (not 'OFF'), then CA Identity Manager makes sure that the users for the CA Identity Manager corporate user store and the Provisioning directory have matching data. | CA Identity Manager | Identity Manager | 04/20/2016 |
| TEC1089866 | PUBLISHED | ACTIVE | Snapshot Task completed successfully, but snapshot contains only 2000 users | Task completed successfully, but snapshot contains only 2000 users. Really we have about 4000 users in the user store. | CA Identity Manager | Identity Manager | 04/20/2016 |
| TEC1167033 | PUBLISHED | ACTIVE | Bulk loader Feed was working properly but suddenly start failing. ERROR [im.feeder] com.ca.identitymanager.feeder.util.FeederSearchException: Object not found. | This occurred because Smart Provisioning was recently enabled, and a customized version of a Create User task was in use that did not have a Provisioning Roles tab | CA Identity Governance | GovernanceMinder | 04/20/2016 |
| TEC3381775 | PUBLISHED | ACTIVE | Refresh Admin Role membership cache or Access Role membership cache | the Admin Role is associated with User's group membership, sometime we assign Admin Role to an IM user by directly modifying the associated group membership in the user store. | CA Identity Manager | Identity Manager | 04/21/2016 |
| TEC1823974 | PUBLISHED | ACTIVE | When assigning Provisioning roles via Policy Xpress, why is the roles search not returning all roles? | Policy Xpress can be used to assign provisioning roles to users based on certain conditions. When configuring an action, you can browse to existing provisioning roles to assign. | CA Identity Manager | Identity Manager | 04/21/2016 |
| TEC1927444 | PUBLISHED | ACTIVE | How to Enable/Disable Trace on dxserver (DSA) ? | Some log files located on C:\Program files\CA\Directory\dxserver\logs are growing up without control and it is filling the disk capacity. | CA Identity Manager | Identity Manager | 04/25/2016 |
| TEC1352117 | PUBLISHED | ACTIVE | CA Identity Manager Admin Task modifies Provisioning Multi-valued Custom Field attribute repeatedly. | The "Modify User" CA Identity Manager Admin Task attempts to modify the Provisioning Multivalued Custom Field 01 attribute on each Submission, even if its mapped corporate User Store attribute has not been changed and even if values are matching. | CA Identity Manager | Identity Manager | 04/25/2016 |
| TEC1791473 | PUBLISHED | ACTIVE | Active Directory "gidNumber" extended attribute gets reset. | To provision Active Directory accounts, we defined Active Directory Account Template with Strong Synchronization mode and mapped the extended "gidNumber" attribute (within "Custom" tab) to Global User Custom Field 5 (%UCU05%). | CA Identity Manager | Identity Manager | 04/25/2016 |
| TEC562210 | RETIRED | RETIRE | How to recover lost or forgotten password for EiamAdmin account in EEM R12. | How to reset the EiamAdmin password if it is missing or forgotten, on Windows and non-Windows platforms. | CA Directory | Directory | 4/19/2016 |